The FAQ module in OpenCulturas allows for capturing frequently asked questions and publishing helpful answers. This supports platform management by enabling people to help themselves.
You can create any number of categories and determine their order yourself. All categories are compiled on a central landing page, each displaying expandable lists of questions.
Each category automatically has its own target page (with space for a featured image and introductory text), where the associated questions appear automatically as an expandable list (also known as an accordion).
Each answer can also have an optional dedicated page, where illustrated step-by-step guides can be created. For the expandable answers, a shortened version can be entered (otherwise, it will be automatically shortened).
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FAQ: Frequently Asked QuestionsAt CMS Garden, real frequently asked questions were collected, categorized, and answered with the FAQ module.
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FAQ: KultinOKultinO provides help on how to use the platform (e.g., the Event Alert), but also uses the FAQ for editorial guidelines.
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FAQ: kulturiskulturis.online provides plenty of help and tips for creating content in their FAQ section.
Examples of FAQ categories
- Platform usage
- Publishing your own content
- Funding program guidelines
- Editorial guidelines for magazine Articles
- Cultural sponsorship
Tip: Compile real questions you receive via email or phone. FAQ pages that look like promotional tools are quickly abandoned by users—even if they might have found their desired answer further down the page.
The members of OpenCulturas Association are also happy to provide you with proven texts to help you get started.
